Privacy Policy

jk988 ("we", "us", "our", or "the Platform") operates the online gaming and sports betting platform accessible at https://jk988.net. We are committed to protecting the privacy and personal data of every individual who accesses or uses the jk988 platform, whether as a registered member or an anonymous site visitor.

This Privacy Policy ("Policy") sets out in clear terms what personal data jk988 collects, the purposes for which it is collected and processed, how long it is retained, with whom it may be shared, and the rights available to you as a data subject. This Policy forms part of the jk988 Terms & Conditions and should be read alongside the Terms & Conditions and the Responsible Gaming Policy.

By registering a jk988 account, making a deposit, or continuing to browse the jk988 website, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you should discontinue use of the jk988 platform and contact customer support to arrange account closure.

jk988 collects personal data in several categories depending on the nature of your interaction with the platform. The table below summarizes the primary categories of data collected and their typical sources.

2.1 — Special Category Data

jk988 does not intentionally collect or process special category personal data (such as racial or ethnic origin, political opinions, religious beliefs, biometric data, or health data) except where such information is voluntarily disclosed by a member in the context of a responsible gaming self-exclusion or problem gambling support request. Any such data disclosed in that context is treated with the highest level of confidentiality and used solely for the purpose of providing the relevant support service.

jk988 collects personal data through the following mechanisms:

• Direct interactions: Data you provide actively when registering an account, completing KYC verification, making deposits or withdrawals, updating account settings, or contacting customer support via email or live chat.
• Automated technical collection: Data collected automatically when you visit or use the jk988 website, including technical data and usage data gathered via server logs, browser cookies, and analytics tools. This collection occurs regardless of whether you are logged into an account.
• Payment processor data: Transaction confirmation data and payment status information received from jk988's payment processing partners when you initiate a deposit or withdrawal. jk988 does not directly receive or store full bank account numbers — only the masked identifiers necessary to link a payment to your account.
• Identity verification partners: Where jk988 uses a licensed third-party KYC verification service to assist with identity document checks, that partner may return a verification result and risk score to jk988. The underlying documents are not retained by jk988 beyond the period necessary for the verification.
• Cookies and similar technologies: As described in detail in Clause 8 of this Policy.

jk988 uses the personal data it collects for the following clearly defined purposes. Each purpose is linked to the appropriate legal basis described in Clause 5.

4.1 — Account Management & Service Delivery

Your identity, contact, and financial data are used to create and maintain your jk988 account, process your deposits and withdrawals via your nominated payment channels (including Indonesian bank transfers and e-wallets), credit winnings and bonuses to your balance, and provide you with access to jk988's gaming and sportsbook products.

4.2 — Identity Verification (KYC)

jk988 uses identity and KYC document data to verify that you meet the eligibility requirements for membership — specifically that you are a natural person aged 21 or older — and to confirm that the payment methods used for deposits and withdrawals are registered in your own name. KYC is a mandatory requirement before any withdrawal can be processed.

4.3 — Fraud Prevention & Security

Technical data, financial data, and usage data are analyzed to detect and prevent fraudulent activity, unauthorized account access, money laundering, bonus abuse, and other prohibited conduct as defined in the jk988 Terms & Conditions. This analysis may be partially automated and may result in account restrictions where suspicious activity is identified.

4.4 — Responsible Gaming

Usage data and account activity data are monitored as part of jk988's responsible gaming obligations to identify patterns that may indicate problem gambling behavior. Where such patterns are identified, jk988 may proactively reach out to the relevant member or apply protective limits in accordance with the Responsible Gaming Policy. Your responsible gaming preference settings (deposit limits, session timers, self-exclusion status) are stored and applied to your account.

4.5 — Customer Support

Communications data is used to respond to your support enquiries, resolve complaints, process responsible gaming requests, and maintain a record of jk988's customer service interactions for quality assurance and training purposes.

4.6 — Platform Improvement & Analytics

Aggregated and anonymized usage data is used to analyze platform performance, understand how members interact with the jk988 interface, identify areas for product improvement, and optimize the gaming experience across the range of devices used by our Indonesian player base.

4.7 — Marketing & Promotions

Where you have provided explicit consent to receive marketing communications, jk988 may use your contact data and preference data to send promotional emails about relevant offers — including seasonal promotions tied to Indonesian events such as Idul Fitri, Imlek, and Ramadhan, as well as sportsbook promotions aligned with BRI Liga 1, the AFF Cup, and international tournaments. You may withdraw marketing consent at any time by contacting [email protected] or by updating your communication preferences in your account settings.

jk988 processes personal data only where a valid legal basis exists for doing so. The primary legal bases relied upon by jk988 are as follows:

jk988 does not sell, rent, or trade personal data. We share personal data with third parties only in the limited circumstances described below, and only to the extent necessary for the stated purpose.

6.1 — Payment Processors

To process your deposits and withdrawals through Indonesian banking channels (BCA, BRI, BNI, Mandiri, CIMB Niaga, Bank Permata, OCBC NISP, BSI) and e-wallets (OVO, DANA, GoPay, ShopeePay, LinkAja), jk988 shares the minimum necessary transaction data with its licensed payment processing partners. These partners are contractually bound to process this data solely for payment execution purposes and are prohibited from using it for any other purpose.

6.2 — KYC & Identity Verification Partners

Where jk988 uses a licensed third-party identity verification service to assist with KYC document review, the relevant identity documents and personal details are shared with that provider solely for the purpose of the verification check. All KYC partners are subject to strict data processing agreements and are required to maintain security standards equivalent to those applied by jk988.

6.3 — Game Content Providers

jk988's platform integrates games from licensed third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft. These providers may receive anonymized session identifiers and game interaction data necessary to deliver the game experience. They do not receive your full identity or financial data.

6.4 — Regulatory & Law Enforcement Authorities

jk988 will disclose personal data to regulatory bodies, law enforcement agencies, or other competent public authorities where required to do so by applicable law, court order, or legally binding regulatory request. jk988 will, where legally permitted, notify affected members of such disclosures.

6.5 — Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of jk988's business assets, personal data held by jk988 may be transferred to the acquiring entity as part of that transaction. Affected members will be notified prior to any such transfer and advised of any changes to data processing arrangements.

jk988 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal, regulatory, or contractual obligations. The following general retention periods apply:

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymized. Where anonymization is applied, the resulting anonymized dataset may be retained indefinitely for statistical and analytical purposes as it no longer constitutes personal data.

jk988 uses cookies and similar browser-based technologies to operate essential platform functions, maintain your logged-in session, and gather analytics data that helps us improve the platform. The following categories of cookies are used on the jk988 website:

8.1 — Strictly Necessary Cookies

These cookies are essential to the operation of the jk988 platform and cannot be disabled. They include session authentication tokens that keep you logged in during an active session, CSRF protection tokens that prevent cross-site request forgery attacks, and load-balancing cookies that ensure stable platform performance. No consent is required for strictly necessary cookies as they are essential to providing the service you have requested.

8.2 — Analytics & Performance Cookies

jk988 uses internal analytics cookies to collect aggregated data on how members and visitors interact with the platform — including which pages are visited most frequently, how long sessions last, which games are most popular, and where users typically exit the platform. This data is used in anonymized, aggregated form to guide product development and platform optimization. It is not linked to your individual identity profile.

8.3 — Preference Cookies

These cookies remember your platform preferences — such as your responsible gaming limit settings, notification preferences, and display settings — so that they are applied consistently each time you log in. Disabling preference cookies may result in a degraded or inconsistent platform experience.

8.4 — What jk988 Does NOT Use

• Third-party advertising or retargeting cookies (e.g., Google Ads, Facebook Pixel, programmatic ad networks).
• Cross-site tracking technologies that follow your browsing behavior on websites other than jk988.net.
• Fingerprinting scripts or other persistent tracking techniques designed to identify you across browser sessions without a cookie.

8.5 — Managing Your Cookie Preferences

You can manage and delete cookies at any time through your browser settings. Most modern browsers allow you to view installed cookies, block cookies from specific sites, or clear all cookies. Please note that disabling strictly necessary cookies will prevent you from logging in to your jk988 account. Instructions for managing cookies in major browsers are available via your browser's help documentation.

jk988 implements a layered, defense-in-depth security architecture to protect personal data against unauthorized access, accidental loss, destruction, or disclosure. Our security measures include, but are not limited to:

• Transport encryption: All data transmitted between your device and jk988's servers is encrypted using TLS 1.2 or higher, enforced via HTTPS across the entire jk988.net domain. Plain HTTP connections are automatically redirected to HTTPS.
• Storage encryption: Personal data stored in jk988's databases is encrypted at rest using AES-256 encryption. KYC documents and identity files are stored in isolated, access-controlled repositories with role-based access restrictions applied to jk988 staff.
• Access control: Access to systems containing personal data is restricted to authorized jk988 personnel on a strict need-to-know basis. All administrative access requires multi-factor authentication (MFA) and is logged for audit purposes.
• Intrusion detection: jk988's infrastructure is monitored continuously by automated intrusion detection and anomaly alerting systems. Suspicious activity triggers immediate security review and, where appropriate, account protective measures.
• Penetration testing: jk988 conducts regular security assessments and penetration tests to identify and remediate vulnerabilities in the platform before they can be exploited.
• Staff training: All jk988 staff with access to personal data receive regular data protection training covering secure data handling, phishing awareness, and incident response procedures.

As a jk988 member, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, contact jk988 at [email protected] with the subject line "Data Rights Request".

• Right of Access: You have the right to request a copy of all personal data jk988 holds about you. jk988 will provide this information in a structured, commonly used, machine-readable format within a reasonable timeframe.
• Right to Rectification: If any personal data jk988 holds about you is inaccurate or incomplete, you have the right to request that it be corrected or updated. Some data corrections may require submission of supporting documentation.
• Right to Erasure: You may request that jk988 delete your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent (for consent-based processing), or where the data has been unlawfully processed. Note that jk988 may be required by law to retain certain data (e.g., financial transaction records and KYC documents) notwithstanding an erasure request.
• Right to Restriction: You may request that jk988 restrict the processing of your personal data in certain circumstances — for example, while the accuracy of data is being contested, or where you have objected to processing pending jk988's assessment of that objection.
• Right to Data Portability: Where processing is based on your consent or contractual necessity and is carried out by automated means, you have the right to receive your personal data in a structured, machine-readable format and to request that it be transmitted directly to another service provider where technically feasible.
• Right to Object: You have the right to object to the processing of your personal data where jk988 relies on legitimate interests as its legal basis. jk988 will cease such processing unless it can demonstrate compelling legitimate grounds that override your interests or rights.
• Right to Withdraw Consent: Where jk988 processes your data on the basis of your consent (e.g., for marketing communications), you have the right to withdraw that consent at any time without affecting the lawfulness of processing that occurred prior to withdrawal.

jk988 will respond to all data rights requests within 30 calendar days of receipt. Where a request is complex or involves a large volume of data, jk988 may extend this period by up to an additional 30 days, with advance notice provided to you.

If jk988 becomes aware or has reasonable grounds to suspect that a member is under 21 years of age, the relevant account will be immediately suspended and all personal data associated with that account will be reviewed. Confirmed underage accounts will be permanently closed, any balance will be returned to the originating payment method, and all personal data will be deleted without undue delay to the extent permitted by applicable law.

Parents and guardians who believe a minor may have accessed or registered on jk988 are encouraged to contact jk988 support immediately at [email protected] with the subject line "Underage Account Report". jk988 will investigate all such reports with priority and respond within one WIB business day.

The jk988 website may, from time to time, contain references to third-party services or platforms — for example, links to game studio information pages or payment provider help centers. These third-party sites operate under their own privacy policies, which jk988 does not control and for which jk988 accepts no responsibility.

jk988 strongly encourages members to review the privacy policy of any third-party website before providing personal data to that site. The existence of a reference or link on the jk988 platform does not constitute an endorsement by jk988 of the third party's privacy practices or data handling standards.

jk988 reserves the right to update or amend this Privacy Policy at any time to reflect changes in data processing practices, platform functionality, regulatory requirements, or legal obligations. The version number and "Last Updated" date displayed at the top of this page identify the current version of the Policy.

When material changes are made to this Policy — particularly changes that affect how your personal data is used or shared — jk988 will notify active members via email to the registered address on file at least 7 days before the changes take effect. Non-material clarifications or administrative updates may take effect immediately upon publication without prior notice.

Your continued use of the jk988 platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the changes, you should discontinue use of the platform and contact support to request account closure prior to the effective date of the update.

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how jk988 has handled your personal data, please contact the jk988 Data Privacy team using the details below. All privacy-related correspondence is treated as confidential and handled by trained personnel.

• Email: [email protected] (plain text — not a clickable link)
• Subject line guidance: Use "Data Rights Request" for access, rectification, erasure, portability, or objection requests; "Privacy Complaint" for complaints about data handling; "Underage Account Report" for reports of potential underage access.
• Response commitment: jk988 acknowledges all privacy enquiries within 48 hours (WIB business days) and aims to provide a substantive response within 30 calendar days.
• Live Chat: Available 24/7 via the live chat widget accessible when you are logged into your jk988 account for general privacy questions.

14.1 — Escalated Complaints

If you are not satisfied with jk988's initial response to a privacy complaint, you may escalate your complaint in writing to [email protected] with the subject line "Privacy Complaint — Escalation". jk988 will acknowledge escalated privacy complaints within 24 hours and issue a final written response within 14 WIB business days. jk988 is committed to resolving all privacy disputes fairly, transparently, and without undue delay.